The browser console contains important information on errors. This document explains how to open the console in your browser if you are instructed to do so by our support team.
Windows – CTRL + Shift + J to open the Console tab of the Developer Tools.
macOS – Command + Alt + J to open the Console tab of the Developer Tools.
Press CTRL (Command on Mac) + ALT (Option on Mac) + K to open the web console.
Click On Safari menu > Preferences
Go to Advanced tab and make sure option ‘Show Develop menu in menu bar’ at the bottom of that screen is selected.
Then press Command + ALT + I to open the Web Inspector. Make sure you select the Console tab.