How do I access Console in my browser?
The browser console contains important information on errors. This document explains how to open the console in your browser if you are instructed to do
Topic: Troubleshooting
What to do if you are experiencing slow performance in Safari 14 and 15 on MacOS
On Macs using Intel processor, Safari versions 14, 15 and Safari Technology Preview use the WebGL content through an experimental feature called “WebGL via Metal”.
What to do if the result after using AI Colour Extract is significantly brighter or darker?
If your image appears significantly brighter or darker from your reference after using the AI Colour Extract feature, make sure that your image does not
What to do if some buttons temporarily appear disabled?
Under certain circumstances it’s possible for some buttons or actions to appear as disabled. This happens when a certain action hasn’t completed and is required
What to do if LUTs in Premiere Pro and fylm.ai look different?
If you are experiencing any differences between Premiere Pro and fylm.ai there may be a few possible reasons for that. Notice: If you are exporting
What to do if LUTs do not export in Microsoft Edge browser?
In some older versions of Microsoft Edge browser you may notice that you are unable to export a LUT from fylm.ai. To solve this issue
What to do if some highly saturated blue light sources appear with artifacts?
Notice: The steps detailed in this document are deprecated. As of version 1.4 fylm.ai includes by default the ACES Reference Gamut Compression which fixes any
What to do if images in Firefox appear saturated?
When loading images in fylm.ai on wide gamut monitors (for example Macbook Pro’s P3 display) you might notice that images appear saturated. Regardless of your
What to do if your images appear with a thin red line along the edges?
Sometimes, users on Windows operating system may notice a thin red line which appears along the edges of subjects in the image. The issue looks
